Deliveries & Returns & Shipping Rates

DELIVERIES

Postage

We ship by Australia Post for domestic and international shipping. At checkout you can select options for REGULAR or EXPRESS on all shipping. Postage is taking a bit longer than usual these days. The estimate below shows the longest time it would take, it can arrive earlier than stated.

Shipping prices ($AUD) are:

Australia: Regular - $9  Express - $13.50 

New Zealand: Regular - $15.50 Express - $30.50

International: Regular - $25 Express - $38

Australian shipping times (COVID pace):

Regular to east coast - up to 4 days

Express to east coast - up to 2 days

Regular to west coast - up to 14 days

Express to west coast - up to 5 days

New Zealand shipping times (COVID pace):

Regular - up to 14 days

Express - up to 7 days

International shipping times (COVID pace):

Regular - up to 20 days

Express - up to 14 days

Free shipping on orders over $150 !

*remember all rates are in $AUD, check your currency exchange

Pick -up & local delivery 

We now offer local delivery service. If you live within a 5km radius of the Probably Swim studio you can select home delivery at check out. Cost is $5

We also offer local pick-up. If you would like to pick up your swimmers you can select the option at check out, get in touch and organise a pick-up time. It's free

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RETURNS

Probably Swim offers credits on exchange only, so you can reorder the right size/ style. Please note we produce very small runs so please choose carefully and return promptly for exchange to avoid missing out on your style or size.

Exchanges are accepted within 14 business days of receiving your delivery. We do not accept refunds for changes of mind. Please ensure the product is returned unused, with sanitary stickers in place and in original packaging including all tags.

Please note Probably Swim is not responsible for any shipping costs related to exchanges.

We want you to be happy with your purchase and will try to accomodate you as best we can. Please do email via agathasnowball@gmail.com with any questions.

Please support us by choosing carefully, we are an ultra small business :)